Ravi Patel, Customer Admin

Meridian Medical Systems

Device manufacturer (Class II/III) · Minneapolis, MN, US

Customer activePart II Provisioning

Overview

Onboarding journey

Case OBC-1027 · opened 08 Jan 2026 · Noor Haddad · step 9 of 9

  1. Initiate and verify (passed)Step 1 · done
  2. Establish organization (passed)Step 2 · done
  3. Configure trust posture (passed)Step 3 · done
  4. Build company presence (passed)Step 4 · done
  5. Define catalog (passed)Step 5 · done
  6. Preview and validate (passed)Step 6 · done
  7. Review and approve (passed)Step 7 · done
  8. Activate and publish (passed)Step 8 · done
  9. Operate and govern (current phase)Step 9

Part II READY is blocked

PJB-0142 completed partial: sbom-service adapter failure quarantined, drift DRF-0007 open. Provisioning

Open blockers

Passed

No open blockers; 1 advisory on Review.

Owners and relationship

Customer Success
Noor Haddad
Account owner
Felix Grant
Implementation lead
Ingrid Sorensen
Support tier
Premier (24x7)

Recent decisions

  1. Quarantined sbom-service adapter failure kept blocking READYECO-RUL-009: role vocabulary mismatch is a permanent validation failure; remediation via adapter v1.5 upgrade, not retry.Marcus Chen · DEC-0009
  2. Approved access package v6 publication for Cyber OwnerAdds postmarket monitoring permissions required for PSLF-03 work; migration strategy: scheduled.Ravi Patel · DEC-0008
  3. Approved landing page v3 for restricted stakeholder audienceClaims re-verified against approved certification references; no restricted attributes projected.Sam Okafor · DEC-0007
  4. Customer baseline CBL-0001 approvedAll blocking readiness rules pass; SoD verified (author is not final approver).Elena Vasquez · DEC-0006