Ravi Patel, Customer Admin

Aurora Diagnostics

Device manufacturer (IVD) · Portland, OR, US

DraftPart II Not started

Overview

Part I completion

46%

46%

step 4 of 9

Blocking findings

2

1 advisory open

Ecosystems selected

Locked

0%

opens at Customer active

Access assignments

0

0%

none yet

Onboarding journey

Case OBC-1088 · opened 18 Jul 2026 · Noor Haddad · step 4 of 9

  1. Initiate and verify (passed)Step 1 · done
  2. Establish organization (passed)Step 2 · done
  3. Configure trust posture (blocked)Step 3
  4. Build company presence (current phase)Step 4
  5. Define catalog (pending)Step 5
  6. Preview and validate (pending)Step 6
  7. Review and approve (pending)Step 7
  8. Activate and publish (pending)Step 8
  9. Operate and govern (pending)Step 9

2 blocking findings hold step 4

Activation waits until every blocking rule passes. Review

Open blockers

Blocked
Privacy contact not designated; billing mailbox unverifiedJordan Mills · 29 Jul 2026
Blocked
EU residency selection conflicts with US-EAST tenant region and draft retention scheduleWren Castillo · 02 Aug 2026
Blocked
IAM synchronization not connected; manual identities exceed tenant staleness policyWren Castillo · 10 Aug 2026
Open

Owners and relationship

Customer Success
Noor Haddad
Account owner
Felix Grant
Implementation lead
Ingrid Sorensen
Support tier
Standard (business hours)

Recent decisions

  1. Create-new approved after duplicate checkCOB-RUL-001: no candidate above 40% confidence; verified domain unique.Noor Haddad · DEC-0102
  2. Residency remediation plan openedEither move lab data domain to EU-WEST at activation or amend residency selection; decision due 12 Sep 2026.Wren Castillo · DEC-0103